Privacy Policy

BabyGro Application (hereinafter referred to as "App"), is a free Childcare app that helps you keep track of your baby's health and growth data. It allows you (hereinafter referred to as "User") to update your child's health record and check for required immediate actions.

Personal Information
The app will not record user's Personal Data except with the permission and voluntarily provided by the user. Information collected are used for monitoring childcare purposes by the parents and the doctor. This information is not shared with other organizations for other purposes unless specifically stated.

Data collected
This app collects data with the consent of the user and is done voluntarily through, but not limited to, registration process, adding dependent information, answering child's health assessments and contacting app support via email or technical support form. Location data will only be collected once the permission to access device location services is granted and allowed by the user. Data collected varies according to the purpose (based on the use of functions / modules of the app used by the user), the Personal Data that are usually collected are as follows:

User Registration
  1. Name
  2. Address (Region)
  3. Phone number
  4. Date of birth
  5. Email address
  6. Children Name
  7. Children Photo
Permission Summary
We would ask for the following permissions while using respective features in the app to give you a better experience:
Files, Photos, Audio & Video: To allow you to set up your profile picture and download infographic announcements in the app
Camera: To allow you to scan check-in QR codes for contact tracing purposes, or set up your profile picture
Location: To identify your location to use our built-in location-based features (E.g. Location assessment, locate health facility)
Phone: To make calls for appointment purposes

Purpose of data collection is as follows:
To assess your child's health based on the information you provide on their health condition and history of medication, physical statistics.
To communicate with you in case your child requires immediate attention.
To respond to you about any comment or enquiry you have submitted.
To suggest the nearest medical childcare facility to your location.
To use images of your child for record purposes

Your personal information might be shared with related clinics for follow-up and resolution of any complaints you submitted via this App.
The Personal Data collected will not be used for any purpose other than those mentioned above, unless if required in order to comply with any legal obligation.
No Personal Data collected by this App will be disclosed to any third party or transferred to a place outside of Malaysia for commercial purposes.

Effect If Personal Data Is Not Sufficient.
If the Personal Data provided is insufficient or unsatisfactory, then the User's application or request for any of the above purposes may not be accepted; or action taken or use of the services offered by the App may be rejected or affected.
Data Confidentiality
Personal Data collected by the App will be kept confidential in accordance with this Privacy Policy in accordance with any applicable laws which may take effect from time to time.
Data Security
This App implements security features which adheres to global standards to protect the confidentiality and security of User’s information. Data in transit are encrypted, while data at rest is stored in a highly secured server.
Anonymised data
This App collects anonymised data about your device and OS (e.g. device model, OS version) to help us improve the App and provide a better user experience. Changes To The Privacy Policy If this privacy policy changes in any way, it will be updated on this page.